jiliapp Privacy Policy – Your Data, Handled with Care

When you register on jiliapp, you provide us with your full name, date of birth, email address, mobile number, and payment details such as your GCash or Maya account number. We collect this information because Philippine regulations require us to verify the identity of every player before allowing real-money transactions on the platform. Your date of birth allows us to confirm that you meet the minimum age requirement of 18 years, which is a non-negotiable condition of using our services. Payment details are collected solely to process your deposits and withdrawals in Philippine pesos (PHP) and are never stored in plain text on our servers. You may also voluntarily provide additional profile details such as a username or preferred language, which help us personalise your experience on the platform. All information you submit at registration is treated as confidential and is handled in accordance with the provisions of the Philippine Data Privacy Act of 2012.

When you use jiliapp on your mobile device or browser, we automatically collect certain technical data including your IP address, device type, operating system, browser version, and session timestamps. This information helps us detect unusual login activity, prevent unauthorised access to your account, and ensure the platform runs smoothly across the wide variety of devices Filipino players use. We also log the pages you visit within the platform and the features you interact with, such as which sports markets or lottery draws you browse, in order to improve our service and identify any technical issues. This usage data is stored in aggregated or pseudonymised form wherever possible and is not linked to personally identifiable information for marketing profiling purposes. We do not use third-party advertising trackers or sell behavioural data to external parties. All automatically collected data is retained only for as long as it is necessary for the purposes described in this policy or as required by Philippine law.

jiliapp does not sell, rent, or trade your personal information to third parties for their own marketing purposes — full stop. We may share limited data with trusted service providers who help us operate the platform, including payment processors such as GCash and Maya, identity verification providers, and cloud hosting partners, all of whom are contractually required to handle your data securely and solely for the purpose we engage them. In certain circumstances we may also be legally required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts of competent jurisdiction, and in such cases we will comply with the applicable legal obligation. If jiliapp is acquired by or merged with another entity in the future, your personal data may be transferred as part of that transaction, but any new owner would be required to honour the commitments made in this Privacy Policy or notify you of any material changes before they take effect. We do not share your data with overseas entities unless an adequate level of data protection equivalent to Philippine standards is in place. Any third-party sharing is carried out on a need-to-know basis with the minimum information necessary to fulfil the specific purpose.

We use industry-standard Transport Layer Security (TLS) encryption for all data transmitted between your device and the jiliapp platform, ensuring that your login credentials and financial details cannot be intercepted during transit. Sensitive account data stored on our servers is encrypted at rest, and access to our internal systems is restricted to authorised personnel who have completed data privacy training and agreed to strict confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential weaknesses before they can be exploited. In the unlikely event of a data breach that affects your personal information, jiliapp will notify you promptly in accordance with the requirements of the Philippine Data Privacy Act and take all reasonable steps to contain and remediate the incident. We strongly encourage you to use a strong, unique password for your jiliapp account and to enable any additional security features available to you, such as two-factor authentication where offered. While we take every reasonable precaution, no online platform can guarantee absolute security, and you also play an important role in keeping your account safe by protecting your login credentials.

Under the Philippine Data Privacy Act of 2012, you have a set of clearly defined rights with respect to your personal information held by jiliapp. You have the right to be informed about how your data is being processed, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data in your account. You may also request the erasure or blocking of your personal data in circumstances where it is no longer necessary for the purpose it was collected, or where you withdraw your consent and there is no other legal basis for continued processing. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, you can contact our support team through the details provided on our platform, and we will respond to your request within the timeframe prescribed by applicable law. We will never penalise you for exercising your data rights, and our support team is trained to handle such requests with care and respect.

jiliapp may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players by sending an alert to the contact details associated with their account and updating the effective date shown at the top of this page. We encourage you to review this page periodically so you are always aware of how your information is being handled. Minor clarifications or administrative updates that do not change the substance of the policy may be made without individual notice. If you disagree with any updated version of this policy, you have the right to close your account; our support team can guide you through this process. Your continued use of the jiliapp platform after any update takes effect constitutes your acceptance of the revised Privacy Policy. For any questions about this policy or our data practices, please visit our FAQ page or reach out to our support team directly.